Privacy Policy

1. Scope & Purpose

Gem Pro Consult ("we", "us", or "our") operates the domain gemproconsult.cloud. We provide professional tender consultancy, bid management, business compliance, tax setups, licensing assistance, and ISO quality auditing certifications. This Privacy Policy details how we collect, store, share, and protect information submitted by business clients or website visitors.

2. Information Collection

We collect information through multiple channels, including our online callback request forms, physical consultation meetings, and documents sent directly to our email (such as official Request for Proposals (RFPs), bidder credentials, or technical specification files). The types of data collected include:

• Identity & Contact: Full name, official email, phone numbers, corporate role, and designation.
• Business Details: Company registration status, Udyam/MSME number, GST tax registry IDs, past turnover statements, and office address coordinates.
• Procurement Specs: Target tender ID numbers, bid templates, Class 3 DSC validation requests, and specific license details (e.g. PSARA, Labour licensing documents).

3. Data Usage Guidelines

All information collected is used strictly to fulfill professional services. Specifically, we use the data to:

• Conduct bid audits and eligibility analysis for target government tenders.
• Compile technical datasheets and OEM mapping sheets on behalf of clients.
• Verify tax credentials with state or central portals for GST/Udyam filings.
• Send email updates regarding bidding notifications or compliance alerts.
• Address customer inquiries and feedback.

4. Data Storage & Protection

We prioritize the protection of your business information. All user data, including database collections (inquiries.json, data.json), is stored securely. Since tender bids contain highly sensitive commercial information (such as financial BOQ bids), we strictly restrict internal access to bid managers explicitly assigned to your contract files.

5. Information Sharing Policy

We do not sell, rent, or lease our corporate email lists or client data to third-party marketing companies. Data is shared with government procurement networks (such as GeM, CPPP, IREPS) exclusively when authorized by the client to upload and submit bid documents using Class 3 digital keys.

6. Cookies & Tracking

Our website utilizes minor analytical cookies to trace anonymous session pathways and optimize loading speed across mobile platforms. You can configure your browser tools to refuse cookies, though some interactive elements (like the admin CMS session) may not work correctly as a result.

7. Compliance under IT Act

In accordance with Section 43A of the Indian Information Technology Act, 2000, we follow reasonable security practices and procedures to secure your private corporate data against unauthorized leakage, modification, or destruction.

8. Contact Us

If you have any questions or require deletion of your contact registry details, you may write to our compliance desk:

Gem Pro Consult Compliance Officer
Email: support@gemproconsult.cloud
Address: Office 411/422/436, Shri Ram Plaza, Bank More, Dhanbad, Jharkhand 826001